Questions fréquentes
Retrouvez ici les réponses aux questions les plus fréquentes concernant nos produits, la livraison et les retours.
How long does shipping take?
Orders are processed within 1-2 business days. Standard shipping takes 5-7 business days, while express shipping takes 2-3 business days.
What is your return policy?
We offer a 30-day money-back guarantee. If you're not satisfied with your purchase, you can return it for a full refund—no questions asked!
Is this product authentic?
Absolutely! All our products are 100% authentic and sourced directly from authorized manufacturers. We stand behind the quality of every item we sell.
Do you offer international shipping?
Yes! We ship worldwide. International shipping typically takes 10-20 business days depending on your location. Customs fees may apply based on your country's regulations.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package in real-time on our website or the carrier's website.